Pre-employment Program: Hospitality Essentials
Course Details
Course
Front of House: Hospitality Essentials
Pre-employment Program
Fees
$500 (Funding not available)
Location
39/617-643 Spencer Street
West Melbourne, 3003
Delivery
- 4 consecutive face to face classes
- 10am – 3pm
The Pre Employment Programs are designed for job seekers as a pathway into entry level employment or further studies in hospitality. These courses will provide basic skills for job seekers to confidently enter a hospitality workplace. On completion of the course our trainers will support the students in preparing for job applications.
Key skills and topics covered in training:
- RSA
- Food Handler’s Level 1
- Food and beverage service – cafe and restaurant service, tray carrying, POS
- Bar – mixed drinks, beer pouring, wine knowledge, cocktails and non-alcoholic beverages
- Coffee making
- Hospitality service skills
- Grooming and presentation
- Resume preparation (hospitality focused)
- Interview & job trial skills
- Job application support
- Snack provided daily
Certificates obtained:
- RSA – SITHFAB021 Provide responsible service of alcohol
- Food Handler’s Level 1 – SITXFSA005 Use hygienic practices for food safety
- Statement of participation – Hospitality Essentials – Food and Beverage service, Bar, Coffee, Hygiene, Customer Service
Participant Entrance Requirements
- Referred by employment service provider
- Age over 18
- Bring ID to enrol in nationally recognised units (proof of age card, driver’s license, or passport)
- Speak and understand English (we can provide support)
- Basic ability to use a computer and the internet to undertake online assessment -we can provide laptops on-site or paper assessments if needed
Participant Expectations
- Wear neat casual attire (Ideally neat dark pants/jeans and a plain t-shirt/shirt)
- Wear enclosed toe non-slip shoes
- Attend all practical classes and stay for duration
- Complete all assessments
- Treat the class like a workplace
- Provide an updated resume with availability
Enquire Now
Where Our Students Have Gone To Work
Andy, Steph a , Bridget, Steph m and more where all really good to work with they made it so I really enjoyed coming to class. All the staff here are awesome! And I got a job from Steph m!
She was such a big help with everything! Made everything less stressful and was always around to help I couldn’t thank her enough! All and all I couldn’t recommend serve it up enough!”
“I just want to say thank you for all your teaching and support during my time at Serve It Up. I am very grateful for all the Sim Services and definitely the opportunity to work in the cafe. It definitely gave me a glance at how life would be on my feet for more than 4 hours. I really do appreciate it and all the lessons I learned the way.”
“I wanted to say a huge thank you for being so supportive and a wonderful trainer, I really enjoyed our classes and it got me an amazing job!”