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RSA COURSES
RESPONSIBLE SERVICE OF ALCOHOL

RSA Training & Certificate Melbourne | Online RSA Victoria

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Course Details

Serve It Up is approved to deliver the Victorian Responsible Service of Alcohol (RSA) certificate. Our industry experts make this the best RSA course in Melbourne, with the option of online delivery or a face-to-face class we cater for anyone. Our RSA courses are offered every week and after completing your RSA certificate you may wish to undertake further hospitality courses with Serve It Up.

You will need to refresh your RSA certificate every 3 years for free with the Liquor Commission Victoria. 

Course 

Victorian RSA Certificate 

SITHFAB021 Provide responsible service of alcohol 

Fees

Fee for Service | $60 

Duration

6 hours

Delivery Options

  • Classroom 
  • Virtual (Live Zoom)
  • Click enrol now for next class dates 

 The Responsible Service of Alcohol Certificate is a necessity for anyone looking to work in restaurants or bars serving alcohol. A RSA in Melbourne offers you the skills you need to serve alcohol in a responsible fashion, and to provide an environment within an establishment that is safe and enjoyable for every patron.

The RSA course teaches you about the dangers of alcohol, and methods you can use to identify patrons who are intoxicated. It will help you to safely and responsibly execute your new job in hospitality.

Job Opportunities

We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.

 

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Course Structure

This course covers the unit SITHFAB021 Provide responsible service of alcohol and the official RSA certificate you need to work in a licensed venue in Victoria, issued by Liquor Control Victoria (LCV). 

LCV Training

The course includes:

  • The law, fines, demerit points and star rating
  • Facts about alcohol
  • Strategies to refuse service
  • Good serving practices
  • How to promote/advertise legally
  • Unacceptable service practices

 

Assessment which includes:

  • Online – 20 questions multiple choice test
  • Online – Short answer questions 
  • Scenarios
  • Oral Questions

Online: Your trainer will call you after the session to conduct scenarios and oral questions.

 

 

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Where Our Students Have Gone To Work

Our nationally accredited Hospitality courses are available to everyone in Melbourne and surrounds. Here are a few suburbs to name a few where some of our students have come from:

Melbourne
St Albans
Port Melbourne
Essendon
Glenroy

Craigieburn
Tarneit
Point Cook
Pascoe Vale​
Broadmeadows

Carlton
St Kilda
Reservoir
Williamstown
Footscray

Richmond
South Melbourne
Roxburgh Park
Sunshine

WHAT PEOPLE SAY ABOUT SERVE IT UP

Serve It UpServe It Up4.9★★★★★ Based on 191 reviews fromSee all reviews review us onYi PYi P ★★★★★ Enjoyed the Bar Ready Course I did. It was super accommodating, and the trainers were very encouraging and understanding. I enjoyed gaining new skills and learning new information. Would 100% recommend the courses at SIU to others.Natalia GeddesKulaNatalia GeddesKula ★★★★★ Amazing staff and great course 😊 100% would recommend if looking to fresh up on your skills and moreImogen JayneImogen Jayne ★★★★★ I absolutely loved the coffee course!! It was super accommodating, as a neurodivergent person I felt very welcomed and encouraged by my trainers! I will recommend this course to any of my friends wanting to go into hospitalityAntonius Budi SusiloAntonius Budi Susilo ★★★★★ Amazing coursee!Megha ChMegha Ch ★★★★★ Amazing experience. Lot of fun and lot of learning . Everyone who trained me was supportive. Accomodative enviornment. Highly recommend.Ashley HAshley H ★☆☆☆☆ Went here to do some training in bartending. Was given a stupid enrolment form to complete that asked irrelevant ridiculous questions.You shouldn't have to answer maths questions to learn to pour drinks.Not accommodating for nerodivergent or people with specific learning issues is rubbish.Katie DriffieldKatie Driffield ★★★★★ super cool team & great learning spaceHussHuss ★★★★★ Very helpful staff and lots of informationCaroline CassarCaroline Cassar ★★★★★ Highly recommended course excellent teaching and great experienceGrant KGrant K ★★★★★ One of the best experiences I have had while learning. All trainers and staff were extremely helpful and friendly. Would definitely recommend Serve It Up to anyone wanting to work in the hospitality industry.ZackZack ★★★★★ This is the right place to come if you want a good headstart in the hospitality industry. Trainers here are so nice and knowledgeable. Ben is absolutely a legend and Steph is super supportive and professional.Ula BUla B ★★★★★ I took a job ready barista course with Ben and Steph, and I must say it was truly wonderful! Now I actually do feel job ready, as the amazing instructors took us through all the steps of working in a cafe environment. The atmosphere was fun and laid back, the whole experience was greatly informative. I recommend it with my whole heart!Andrew RowanAndrew Rowan ★★★★★ I had an amazing experience working with serve it up the course was easy to understand and had incredible people teaching you the experience that they've gained over their time working the industry. I believe that it's worth investing time into them if you wish to have a better being introduced into hospitality.karim sroorkarim sroor ★★★★★ Thanks to the amazing instructors steph & ben . The course was very useful and packed with hands-on training and advice from these two industry expertsShaye LudlowShaye Ludlow ★★★★★ Doris ToDoris To ★★★★★ Ben and Steph are amazing. They are knowledgeable and experienced. Demonstration in class is clear and easy to understand. I enjoyed the SIU course very much. So much joy!!! Highly recommend 👍🏻Tien VuTien Vu ★★★★★ Ashley WAshley W ★★★★★ Amazing experience with the energetic and vibrant instructors at Serve It Up in West Melbourne. Had a lot of fun and learnt so much during the 3-day Coffee Course.Kiranjit KaurKiranjit Kaur ★★★★★ Nice teacher and supportive help full explain everythingbihye //bihye // ★★★★★ Jason KellyJason Kelly ★★★★☆ I did my espresso coffee, infection control and RSA with SIU. They were thorough, informative, experienced and the coffee course involved plenty of actual practice with the machines, using a pretty nice blend and actual milk and alternative milks, so if you’re into coffee you can pretty much drink unlimited amounts throughout the day. 🤪 They also gave out free lunch, but there’s a cafe downstairs if you’re still hungry. Enjoyed my 5 days there and I’d def recommend the training, although it took a few weeks for them to send the certificate afterwards.Julia TanJulia Tan ★★★★★ I recently completed a 4-day barista course (Coffee + Job-Ready Ticket) and I couldn't be happier with the experience!The instructors, Steph A, Tash, Sophie, and Steph R, were absolutely phenomenal. Each one brought their own unique expertise and shared their knowledge down to the simplest details, making the learning process both comprehensive and enjoyable.From the fundamentals of coffee-making to advanced techniques, they covered everything with clarity and patience. Their passion for good coffee, hospitality, customer service and dedication to teaching were truly inspiring. The practical, hands-on approach of the course provided us with invaluable job-ready skills and boosted our confidence in pursuing careers in the coffee/hospitality industry.The course not only equipped us with the technical know-how but also gave us the right push to continue learning and growing in this field. I highly recommend this course to anyone interested in learning the ways of espresso-making, customer service, food handling and safety with infection control guidance. It's a perfect blend of theory and practice, guided by exceptional instructors who genuinely care about your progress and success. 😊Daisy's AdventuresDaisy's Adventures ★★★★★ Great location, close to the north Melbourne train stationGreat facility and amazing peopleMatii AkawaqMatii Akawaq ★★★★★ WAS AMAZING I LOVED IT!!!!!Lachlan HillLachlan Hill ★★★★★ Great courseJames was such an amazing instructor!I will definitely be back whenever I need to complete any other course.Benjamin DobsonBenjamin Dobson ★★★★★ Catherine AL KohCatherine AL Koh ★★★★★ When I started the Barista Course, I had very limited knowledge about coffee. The Course trainers were very knowledgeable, exciting and patient. They taught us how to make 10 different coffees, coffee art, 3 various types of chai, and different cold coffee amongst other topics by 4th Day. I learnt so much about everything you will need to know about being a good barista and become job ready. Thank you. 💖Me MeMe Me ★★★★★ I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.Caleb (Caleb Whittaker)Caleb (Caleb Whittaker) ★★★★★ Really thorough and experienced teachers - could not ask for a better introductionAyesha RegeAyesha Rege ★★★★★ I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.Sharvani MehrishSharvani Mehrish ★★★★★ Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!Owen HallOwen Hall ★★★★★ Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!Angelique IviitiAngelique Iviiti ★★★★★ Recommended 100% was trained by Steph.R and Steph amazing thank you sooo muchOlivia AmbroseOlivia Ambrose ★★★★★ I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!sean hughessean hughes ★★★★★ The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.Bryan Jr UnabiaBryan Jr Unabia ★★★★★ Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.Lara TorreLara Torre ★★★★★ ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂Kaitlin TopliffKaitlin Topliff ★★★★★ Ben is such a legend, really good coffee and really engaging class!!TIM ARANDATIM ARANDA ★★★★★ Jack JohnsonJack Johnson ★★★★★ ZZ ★★★★☆ Good class and nice LunchMight GaiMight Gai ★★★★★ It was a good experience got to make a lot of coffeesJosh HillJosh Hill ★★★★★ Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.Cha LaCha La ★★★★★ jim was grateCorbin LivingstoneCorbin Livingstone ★★★★★ Jim was great, Steph was better and Sophie was the best. Would recommend.elara yauelara yau ★★★★★ Hugo MarshallHugo Marshall ★★★★★ Bar course was great. Steph, sophie and jim were terrific. Highly recomendMark TaylorMark Taylor ★★★★★ James GiasoumiJames Giasoumi ★★★★★ This was such an amazing experience. We took the short 4 day coffee course and had such a pleasant experience. Sophie and Steph were such great teachers and we learned so much. Also Steph R. Looks like Arianna Grande!!!Emilie KuhnellEmilie Kuhnell ★★★★★ Sophie, Lynn and Steph R are amazing teachers, this course is fun, and the teachers are super helpful and are receptive to questions and asking for assistance with making your drinks and the theory workjs_loader