Pre-employment Program: Hospitality Essentials

Course Details

Course 

Front of House: Hospitality Essentials

Pre-employment Program

 

Fees

$500 (Funding not available) 

 

Location

39/617-643 Spencer Street

West Melbourne, 3003

 

Delivery 

  • 4 consecutive face to face classes
  • 10am – 3pm 

The Pre Employment Programs are designed for job seekers as a pathway into entry level employment or further studies in hospitality. These courses will provide basic skills for job seekers to confidently enter a hospitality workplace. On completion of the course our trainers will support the students in preparing for job applications. 

Key skills and topics covered in training:

  • RSA
  • Food Handler’s Level 1
  • Food and beverage service – cafe and restaurant service, tray carrying, POS 
  • Bar – mixed drinks, beer pouring, wine knowledge, cocktails and non-alcoholic beverages 
  • Coffee making 
  • Hospitality service skills 
  • Grooming and presentation 
  • Resume preparation (hospitality focused)
  • Interview & job trial skills
  • Job application support
  • Work experience in our cafe available
  • Snack provided daily 

Certificates obtained:

  • RSA – SITHFAB021 Provide responsible service of alcohol
  • Food Handler’s Level 1 – SITXFSA005 Use hygienic practices for food safety
  • Statement of participation – Hospitality  Essentials – Food and Beverage service, Bar, Coffee, Hygiene, Customer Service

Participant Entrance Requirements

  • Referred by employment service provider 
  • Age over 18
  • Bring ID to enrol in nationally recognised units (proof of age card, driver’s license, or passport)
  • Speak and understand English (we can provide support)
  • Basic ability to use a computer and the internet to undertake online assessment -we can provide laptops on-site or paper assessments if needed

Participant Expectations

  • Wear neat casual attire (Ideally neat dark pants/jeans and a plain t-shirt/shirt)
  • Wear enclosed toe non-slip shoes
  • Attend all practical classes and stay for duration 
  • Complete all assessments
  • Treat the class like a workplace
  • Provide an updated resume with availability

Enquire Now

Where Our Students Have Gone To Work

Andy, Steph a , Bridget, Steph m and more where all really good to work with they made it so I really enjoyed coming to class. All the staff here are awesome! And I got a job from Steph m!

She was such a big help with everything! Made everything less stressful and was always around to help I couldn’t thank her enough! All and all I couldn’t recommend serve it up enough!”

Thomas Halse - March 2021

“I just want to say thank you for all your teaching and support during my time at Serve It Up. I am very grateful for all the Sim Services and definitely the opportunity to work in the cafe. It definitely gave me a glance at how life would be on my feet for more than 4 hours. I really do appreciate it and all the lessons I learned the way.”

Demilade Ogunsola - March 2021

“I wanted to say a huge thank you for being so supportive and a wonderful trainer, I really enjoyed our classes and it got me an amazing job!” 

Amy Argus - January 2021