Due to high demand, we are not currently taking new enrolments in this course, please lodge an expression of interest for 2025 via enquire now.

Course Details

Serve It Up offers a nationally accredited Certificate III in Hospitality as a traineeship. Get paid to study whilst you work in hospitality and expand your career opportunities. Serve It Up will work with your employer to design a hospitality traineeship program that works for you. We provide hands-on training in your workplace or our custom-built hospitality training venue in West Melbourne.


Traineeship – SIT30622

Certificate III Hospitality



Government Funded | $1700

Concession | $340

Non Funded | $5500

Fees will differ for Non Traineeship

Discounts for group bookings may apply 




Option of our campus

Delivery Options

  • Licensed Stream
  • Non-Alcoholic

We have two streams of the Certificate III Hospitality Traineeship, the licensed stream and non-alcoholic stream. Licensed is designed for venues that hold a liquor license, the non-alcoholic is designed for venues that do not hold a liquor license and do more counter based service. 

A traineeship is when employees study a certificate as part of their permanent employment. Employers will provide paid time for employees to complete formal training and assessment with a registered training organisation. Employers and the employee can access funding (if eligible) from the government to help cover the costs of training. Download the brochure for detailed course and funding information.

Job Opportunities

We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.

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Delivery Methods

    • 12 x 3 hour workshops held fortnightly or monthly
    • Combination of online and face-to-face sessions 
    • Online assessments 
    • 36 x service periods at your workplace
    • Self paced learning

    Average duration 12 months


        • 12 x 3 hour workshops held fortnightly or monthly
        • Combination of online and face-to-face sessions 
        • Online assessments 
        • 36 x service periods at your workplace
        • Self paced learning

      Average duration 12 months

      Course Structure

      To receive this qualification you must complete the 15 units – 6 core and 9 elective units.

      All elective units have been selected by Serve It Up to give you the most up to date and relevant skills


      6 core units of competency

      SITHIND006 Source and use information on the hospitality industry
      SITHIND008 Work effectively in hospitality service
      SITXCCS014 Provide service to customers
      SITXCOM007 Show social and cultural sensitivity
      SITXHRM007 Coach others in job skills
      SITXWHS005 Participate in safe work practices

      9 elective units of competency 

      SITXFSA005 Use hygienic practices for food safety
      SITHFAB027 Serve food and beverage
      SITHFAB025 Prepare and serve espresso coffee
      SITXFIN007 Process financial transactions
      SITHFAB022 Clean and tidy bar areas
      SITHFAB004 Prepare and service non-alcoholic beverages

      Non- Alcoholic Stream
      BSBCMM411 Make a Presentation
      SIRXPDK001 Advise on products and services
      SIRXCEG008 Manage disrespectful, aggressive or abusive customers

      Licensed Stream 

      SITHFAB021 Provide Responsible Service of Alcohol
      SITHFAB023 Operate a bar
      SITHFAB030 Prepare and serve cocktails
      SITHFAB034 Provide table service of food and beverage

      *Government Funding

      This training is delivered with Victorian and Commonwealth Government funding. The course fees/costs depend upon eligibility for a Government subsidy, via the Skills First Funding Program.  Using a funded place can affect your access to future funding. If you are not eligible for funding the course fees will be the “Fee for Service” rate.

      Detailed fees and funding information can be found here.

      Enquire Now

      Where Our Students Have Gone To Work


      Serve It UpServe It Up4.9 Based on 185 reviews fromSee all reviews review us onZackZack ★★★★★ This is the right place to come if you want a good headstart in the hospitality industry. Trainers here are so nice and knowledgeable. Ben is absolutely a legend and Steph is super supportive and professional.Ula BUla B ★★★★★ I took a job ready barista course with Ben and Steph, and I must say it was truly wonderful! Now I actually do feel job ready, as the amazing instructors took us through all the steps of working in a cafe environment. The atmosphere was fun and laid back, the whole experience was greatly informative. I recommend it with my whole heart!Andrew RowanAndrew Rowan ★★★★★ I had an amazing experience working with serve it up the course was easy to understand and had incredible people teaching you the experience that they've gained over their time working the industry. I believe that it's worth investing time into them if you wish to have a better being introduced into hospitality.karim sroorkarim sroor ★★★★★ Thanks to the amazing instructors steph & ben . The course was very useful and packed with hands-on training and advice from these two industry expertsShaye LudlowShaye Ludlow ★★★★★ Doris ToDoris To ★★★★★ Ben and Steph are amazing. They are knowledgeable and experienced. Demonstration in class is clear and easy to understand. I enjoyed the SIU course very much. So much joy!!! Highly recommend 👍🏻Tien VuTien Vu ★★★★★ Ashley WAshley W ★★★★★ Amazing experience with the energetic and vibrant instructors at Serve It Up in West Melbourne. Had a lot of fun and learnt so much during the 3-day Coffee Course.Kiranjit KaurKiranjit Kaur ★★★★★ Nice teacher and supportive help full explain everythingbihye //bihye // ★★★★★ Jason KellyJason Kelly ★★★★☆ I did my espresso coffee, infection control and RSA with SIU. They were thorough, informative, experienced and the coffee course involved plenty of actual practice with the machines, using a pretty nice blend and actual milk and alternative milks, so if you’re into coffee you can pretty much drink unlimited amounts throughout the day. 🤪 They also gave out free lunch, but there’s a cafe downstairs if you’re still hungry. Enjoyed my 5 days there and I’d def recommend the training, although it took a few weeks for them to send the certificate afterwards.Julia TanJulia Tan ★★★★★ I recently completed a 4-day barista course (Coffee + Job-Ready Ticket) and I couldn't be happier with the experience!The instructors, Steph A, Tash, Sophie, and Steph R, were absolutely phenomenal. Each one brought their own unique expertise and shared their knowledge down to the simplest details, making the learning process both comprehensive and enjoyable.From the fundamentals of coffee-making to advanced techniques, they covered everything with clarity and patience. Their passion for good coffee, hospitality, customer service and dedication to teaching were truly inspiring. The practical, hands-on approach of the course provided us with invaluable job-ready skills and boosted our confidence in pursuing careers in the coffee/hospitality industry.The course not only equipped us with the technical know-how but also gave us the right push to continue learning and growing in this field. I highly recommend this course to anyone interested in learning the ways of espresso-making, customer service, food handling and safety with infection control guidance. It's a perfect blend of theory and practice, guided by exceptional instructors who genuinely care about your progress and success. 😊Daisy's AdventuresDaisy's Adventures ★★★★★ Great location, close to the north Melbourne train stationGreat facility and amazing peopleMatii AkawaqMatii Akawaq ★★★★★ WAS AMAZING I LOVED IT!!!!!Lachlan HillLachlan Hill ★★★★★ Great courseJames was such an amazing instructor!I will definitely be back whenever I need to complete any other course.Benjamin DobsonBenjamin Dobson ★★★★★ Catherine AL KohCatherine AL Koh ★★★★★ When I started the Barista Course, I had very limited knowledge about coffee. The Course trainers were very knowledgeable, exciting and patient. They taught us how to make 10 different coffees, coffee art, 3 various types of chai, and different cold coffee amongst other topics by 4th Day. I learnt so much about everything you will need to know about being a good barista and become job ready. Thank you. 💖Me MeMe Me ★★★★★ I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.Caleb (Caleb Whittaker)Caleb (Caleb Whittaker) ★★★★★ Really thorough and experienced teachers - could not ask for a better introductionAyesha RegeAyesha Rege ★★★★★ I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.Sharvani MehrishSharvani Mehrish ★★★★★ Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!Owen HallOwen Hall ★★★★★ Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!Angelique IviitiAngelique Iviiti ★★★★★ Recommended 100% was trained by Steph.R and Steph amazing thank you sooo muchOlivia AmbroseOlivia Ambrose ★★★★★ I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!sean hughessean hughes ★★★★★ The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.Bryan Jr UnabiaBryan Jr Unabia ★★★★★ Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.Lara TorreLara Torre ★★★★★ ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂Kaitlin TopliffKaitlin Topliff ★★★★★ Ben is such a legend, really good coffee and really engaging class!!TIM ARANDATIM ARANDA ★★★★★ Jack JohnsonJack Johnson ★★★★★ ZZ ★★★★☆ Good class and nice LunchMight GaiMight Gai ★★★★★ It was a good experience got to make a lot of coffeesJosh HillJosh Hill ★★★★★ Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.Cha LaCha La ★★★★★ jim was grateCorbin LivingstoneCorbin Livingstone ★★★★★ Jim was great, Steph was better and Sophie was the best. Would recommend.elara yauelara yau ★★★★★ Hugo MarshallHugo Marshall ★★★★★ Bar course was great. Steph, sophie and jim were terrific. Highly recomendMark TaylorMark Taylor ★★★★★ James GiasoumiJames Giasoumi ★★★★★ This was such an amazing experience. We took the short 4 day coffee course and had such a pleasant experience. Sophie and Steph were such great teachers and we learned so much. Also Steph R. Looks like Arianna Grande!!!Emilie KuhnellEmilie Kuhnell ★★★★★ Sophie, Lynn and Steph R are amazing teachers, this course is fun, and the teachers are super helpful and are receptive to questions and asking for assistance with making your drinks and the theory workDeadringer 15Deadringer 15 ★★★★★ The coffee course was amazing and very insight few. Sophie and Steph.R were awesome teachersJonathan MuscatJonathan Muscat ★★★★★ Sophie and Steph R are amazing very knowledgeable and very helpful with the class workThe only thing I would suggest is more teachers so when the students need help they are enough teachers to go around and smaller classesTishani G GrioliTishani G Grioli ★★★★★ Serve it up offers an excellent range of courses , the trainers are all fantastic and are so accomodating to accessibility needs.Teng TeeTeng Tee ★★★★★ Did the Coffee Job Ready course. Thanking the trainers Sophie & Steph R for all your guidance & encouragement. I learnt a lot & had fun doing it. Thanks again....Ray PattawattanayothinRay Pattawattanayothin ★★★★★ Sophie and StephR are rock. They have knowledge and passion with what they do! Fun! 😀🥳Li in MelbourneLi in Melbourne ★★★★★ Took the Coffee Job Ready 4 day course at Serve It Up. Sophie and Steph R were excellent! So patient with the group and made the few days of learning everything about coffee very fun! Thanks!Tyrone PalmerTyrone Palmer ★★★★☆ Sophie and Steph R were very informative and patient throughout the course. Making it easy and fun to learn!Shanthi NadarajaShanthi Nadaraja ★★★★★ Kaye TangKaye Tang ★★★★★ Fantastic staff and a great place to learn hospitality. They were very helpful, I'm over 55 and I learned a lot. They included lunch, which delicious. A great location, only a couple of blocks away from North Melbourne train station, making it easy to get there. Thanks to everyone who works there.Charlotte SimcicCharlotte Simcic ★★★★★ I did the coffee 4day courseIt was the best thing I ever did if your look for a course with coffee go hereThe staff there were wonderful at teaching the classes and they were good at explaining on what to doThank you for everythingPS Sophie if your reading this is a shout out to you the best teacher ever and hope to see you again in the futurejs_loader