Dual Certificate IV
Hospitality & Management

We are currently taking enquiries for 2023

Course Details

Our dual qualification hospitality management courses online and face to face include the Certificate IV in Hospitality and the Certificate IV in Leadership and Management. This hospitality management course is offered as a blended model with both online training and assessment and practical skills training in our state-of-the art West Melbourne hospitality school. Start your journey to becoming a hospitality manager and get two qualifications at the same time with our certificate IV courses in Melbourne. Increase your long-term employability and overall skill set.


Dual Qualification

SIT40416 Certificate IV Hospitality

BSB40520 Certificate IV Leadership and Management


Government Funded | $0

Non Funded | $2500


39/617-643 Spencer Street

West Melbourne, 3003


Delivery Options

  • Blended
  • Extended


Start your journey to becoming a hospitality manager and get two qualifications at the same time. Increase your long-term employability and overall skill-set. 

This dual qualification will teach you the skills required to get work in hospitality, plus the skills and knowledge you need to accelerate your career and be promoted to supervisory positions within the hospitality industry and other fields. 

The key topics we focus on are; bar, cocktail making, coffee making, food and beverage service, sales and presentations, venue operations, functions, operational planning, work health safety,  leading a diverse team & coaching others. Siu uses a beldned model of online theory and practical face-to-face classes. To ensure you time is used to build your key skills.

Job Opportunities

We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.

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Dual Certificate IV Hospitalty & Management

Delivery Methods

  • 9 practical  classes (5 hours held weekly) 
  • 3 reflection sessions
  • Online assessments
  • 36 x service periods in a workplace
  • Self paced online learning 

Average duration 4-8 months. 

* Please note that during lockdown, classes my be postponed or made up during Zoom. 

  • 15 practical and theory classes (5 hours weekly) 
  • Online assessments 
  • 36 x service periods in a workplace 
  • Self paced online learning 

Average duration 8-12 months. 

* Please note that during lockdown, classes my be postponed or made up during Zoom. 

Course Structure

To receive both these qualification you must complete 21 units for Hospitality and 12 Units for Leadership and Management, we credit transfer a number of units between each qualification. 

All elective units have been selected by Serve It Up to give you the most up to date and relevant skills.

 9 core units of competency

BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service 
SITXCCS007 Enhance the customer service experience
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
SITXHRM003 Lead and manage people


12 elective units of competency 

SITXFSA001 Use hygienic practices for food
safety (Pre-requisite for other units )
SITHFAB002 Provide responsible service of
alcohol (Pre-requisite for other units )
SITHFAB003 Operate a bar
SITHFAB010 Prepare and serve cocktail s
SITHFAB004 Prepare and serve nonalcoholic beverages
SITXFIN001 Process financial transactions
SITHFAB001 Clean and tidy bar areas
SITHFAB005 Prepare and serve espresso
SITHFAB007 Serve food and beverage
SITHFAB014 Provide table service of food
and beverage
BSBCMM401 Make a presentation
SIRXPDK001 Advise on product s and

5 core units of competency 

BSBXCM401 Apply communication
strategies in the workplace
BSBXTW401 Lead and facilitate a team
BSBLDR413 Lead effective workplace
BSBOPS402 Coordinate business
operational plans
BSBLDR41 1 Demonstrate leadership in the

7 Elective units of competency 

BSBLDR412 Communicate effectively as a
workplace leader
BSBLDR414 Lead team effectiveness s
BSBPEF401 Manage personal health and
BSBPEF402 Develop personal work
BSBWHS41 1 Implement and monitor WHS
policies , procedures and programs
BSBOPS403 Apply business risk
management processes

BSBCMM412 Lead difficult conversations



Government Funding

This training is delivered with Victorian and Commonwealth Government funding. The course fees/costs depend upon eligibility for a Government subsidy, via the Skills First Funding Program.  Using a funded place can affect your access to future funding. If you are not eligible for funding the course fees will be the “Fee for Service” rate.

Detailed fees and funding information can be found here.

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Where Our Students Have Gone To Work


Serve It Up
Based on 77 reviews
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Rosemary Stark
Rosemary Stark
22:08 29 Mar 23
Totally recommend Serve It Up as a preferred hospitality trainer. They deliver high quality training in amazing facilities with amazing instructors. Their back of house admin team were also amazing to assist in signing up for the course and anything else along the way. Communication is key and this organisation does it very well. Thank you …. Bianca S
Kane Harrison
Kane Harrison
01:11 27 Mar 23
Had an amazing time learning at Serve It Up! Staff are lovely, peers were easy to get along with and the experience help greatly with my hospitality career. Definitely a place where all can comfortably succeed. The industry connections they have are also amazing if you wish to get a foot in the door.
Sara North
Sara North
07:56 20 Feb 23
I completed a bar tending and food handlers course with serve it up and it was great, I learnt a lot of new things and the instructors were super helpful throughout the course
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