HOSPITALITY MANAGEMENT COURSES

Dual Certificate IV
Hospitality & Management

We not are currently taking enrolments for this course.

Course Details

Our dual qualification hospitality management courses online and face to face include the Certificate IV in Hospitality and the Certificate IV in Leadership and Management. This hospitality management course is offered as a blended model with both online training and assessment and practical skills training in our state-of-the art West Melbourne hospitality school. Start your journey to becoming a hospitality manager and get two qualifications at the same time with our certificate IV courses in Melbourne. Increase your long-term employability and overall skill set.

Course 

Dual Qualification

SIT40416 Certificate IV Hospitality

BSB40520 Certificate IV Leadership and Management

Fees

Government Funded | $0

Non Funded | $2500

Location

39/617-643 Spencer Street

West Melbourne, 3003

 

Delivery Options

  • Blended
  • Extended

 

Start your journey to becoming a hospitality manager and get two qualifications at the same time. Increase your long-term employability and overall skill-set. 

This dual qualification will teach you the skills required to get work in hospitality, plus the skills and knowledge you need to accelerate your career and be promoted to supervisory positions within the hospitality industry and other fields. 

The key topics we focus on are; bar, cocktail making, coffee making, food and beverage service, sales and presentations, venue operations, functions, operational planning, work health safety,  leading a diverse team & coaching others. Siu uses a beldned model of online theory and practical face-to-face classes. To ensure you time is used to build your key skills.

Job Opportunities

We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.

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Dual Certificate IV Hospitalty & Management

Delivery Methods

  • 9 practical  classes (5 hours held weekly) 
  • 3 reflection sessions
  • Online assessments
  • 36 x service periods in a workplace
  • Self paced online learning 

Average duration 4-8 months. 

* Please note that during lockdown, classes my be postponed or made up during Zoom. 

  • 15 practical and theory classes (5 hours weekly) 
  • Online assessments 
  • 36 x service periods in a workplace 
  • Self paced online learning 

Average duration 8-12 months. 

* Please note that during lockdown, classes my be postponed or made up during Zoom. 

Course Structure

To receive both these qualification you must complete 21 units for Hospitality and 12 Units for Leadership and Management, we credit transfer a number of units between each qualification. 

All elective units have been selected by Serve It Up to give you the most up to date and relevant skills.

 9 core units of competency

BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service 
SITXCCS007 Enhance the customer service experience
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
SITXHRM003 Lead and manage people

 

12 elective units of competency 

SITXFSA001 Use hygienic practices for food
safety (Pre-requisite for other units )
SITHFAB002 Provide responsible service of
alcohol (Pre-requisite for other units )
SITHFAB003 Operate a bar
SITHFAB010 Prepare and serve cocktail s
SITHFAB004 Prepare and serve nonalcoholic beverages
SITXFIN001 Process financial transactions
SITHFAB001 Clean and tidy bar areas
SITHFAB005 Prepare and serve espresso
coffee
SITHFAB007 Serve food and beverage
SITHFAB014 Provide table service of food
and beverage
BSBCMM401 Make a presentation
SIRXPDK001 Advise on product s and
services

5 core units of competency 

BSBXCM401 Apply communication
strategies in the workplace
BSBXTW401 Lead and facilitate a team
BSBLDR413 Lead effective workplace
relationships
BSBOPS402 Coordinate business
operational plans
BSBLDR41 1 Demonstrate leadership in the
workplace

7 Elective units of competency 

BSBLDR412 Communicate effectively as a
workplace leader
BSBLDR414 Lead team effectiveness s
BSBPEF401 Manage personal health and
wellbeing
BSBPEF402 Develop personal work
priorities
BSBWHS41 1 Implement and monitor WHS
policies , procedures and programs
BSBOPS403 Apply business risk
management processes

BSBCMM412 Lead difficult conversations

 

 

Government Funding

This training is delivered with Victorian and Commonwealth Government funding. The course fees/costs depend upon eligibility for a Government subsidy, via the Skills First Funding Program.  Using a funded place can affect your access to future funding. If you are not eligible for funding the course fees will be the “Fee for Service” rate.

Detailed fees and funding information can be found here.

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Where Our Students Have Gone To Work

WHAT PEOPLE SAY ABOUT SERVE IT UP

Serve It UpServe It Up4.9 Based on 169 reviews fromSee all reviews review us onMe MeMe Me ★★★★★ I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.Caleb (Caleb Whittaker)Caleb (Caleb Whittaker) ★★★★★ Really thorough and experienced teachers - could not ask for a better introductionAyesha RegeAyesha Rege ★★★★★ I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.Sharvani MehrishSharvani Mehrish ★★★★★ Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!Owen HallOwen Hall ★★★★★ Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!Angelique IviitiAngelique Iviiti ★★★★★ Recommended 100% was trained by Steph.R and Steph amazing thank you sooo muchOlivia AmbroseOlivia Ambrose ★★★★★ I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!sean hughessean hughes ★★★★★ The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.Bryan Jr UnabiaBryan Jr Unabia ★★★★★ Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.Lara TorreLara Torre ★★★★★ ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂Kaitlin TopliffKaitlin Topliff ★★★★★ Ben is such a legend, really good coffee and really engaging class!!TIM ARANDATIM ARANDA ★★★★★ Jack JohnsonJack Johnson ★★★★★ ZZ ★★★★☆ Good class and nice LunchMight GaiMight Gai ★★★★★ It was a good experience got to make a lot of coffeesJosh HillJosh Hill ★★★★★ Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.Cha LaCha La ★★★★★ jim was grateCorbin LivingstoneCorbin Livingstone ★★★★★ Jim was great, Steph was better and Sophie was the best. Would recommend.elara yauelara yau ★★★★★ Hugo MarshallHugo Marshall ★★★★★ Bar course was great. Steph, sophie and jim were terrific. Highly recomendKevin GeorgeKevin George ★★★★★ Soph, Jim and Steph were all great for 3 days I was with them. I definitely recommend!Mark TaylorMark Taylor ★★★★★ James GiasoumiJames Giasoumi ★★★★★ This was such an amazing experience. We took the short 4 day coffee course and had such a pleasant experience. Sophie and Steph were such great teachers and we learned so much. Also Steph R. Looks like Arianna Grande!!!Emilie KuhnellEmilie Kuhnell ★★★★★ Sophie, Lynn and Steph R are amazing teachers, this course is fun, and the teachers are super helpful and are receptive to questions and asking for assistance with making your drinks and the theory workDeadringer 15Deadringer 15 ★★★★★ The coffee course was amazing and very insight few. Sophie and Steph.R were awesome teachersJonathan MuscatJonathan Muscat ★★★★★ Sophie and Steph R are amazing very knowledgeable and very helpful with the class workThe only thing I would suggest is more teachers so when the students need help they are enough teachers to go around and smaller classesTishani G GrioliTishani G Grioli ★★★★★ Serve it up offers an excellent range of courses , the trainers are all fantastic and are so accomodating to accessibility needs.Teng TeeTeng Tee ★★★★★ Did the Coffee Job Ready course. Thanking the trainers Sophie & Steph R for all your guidance & encouragement. I learnt a lot & had fun doing it. Thanks again....Ray PattawattanayothinRay Pattawattanayothin ★★★★★ Sophie and StephR are rock. They have knowledge and passion with what they do! Fun! 😀🥳Li in MelbourneLi in Melbourne ★★★★★ Took the Coffee Job Ready 4 day course at Serve It Up. Sophie and Steph R were excellent! So patient with the group and made the few days of learning everything about coffee very fun! Thanks!Tyrone PalmerTyrone Palmer ★★★★☆ Sophie and Steph R were very informative and patient throughout the course. Making it easy and fun to learn!Shanthi NadarajaShanthi Nadaraja ★★★★★ Kaye TangKaye Tang ★★★★★ Fantastic staff and a great place to learn hospitality. They were very helpful, I'm over 55 and I learned a lot. They included lunch, which delicious. A great location, only a couple of blocks away from North Melbourne train station, making it easy to get there. Thanks to everyone who works there.Charlotte SimcicCharlotte Simcic ★★★★★ I did the coffee 4day courseIt was the best thing I ever did if your look for a course with coffee go hereThe staff there were wonderful at teaching the classes and they were good at explaining on what to doThank you for everythingPS Sophie if your reading this is a shout out to you the best teacher ever and hope to see you again in the futureLouis MurdochLouis Murdoch ★★★★★ I did Serve It Up's Barista course and it was great! Was very clear and organised and I feel pretty confident in making Coffees after the four days. Both Sophies and Ben were great teachers, super friendly and engagingfaisal ahmedfaisal ahmed ★★★★★ Save It Up is an excellent organization for a barista course. The teaching skills of Sophie, Ben, and Stuff are of a high standard, which provides confidence to students to work professionally.Ann KavinAnn Kavin ★★★★★ Thank you to all the staff & the teachers, they are friendly and helpful.Erin WilliamsErin Williams ★★★★★ Great experience, all of the instructors were so lovely and so helpful! the course was also very thorough and well designed.CharlieCharlie ★★★★★ Serve it up is an excellent school. I've been doing the barista course available and all of the trainers were excellent in teaching me the basic skills for being a barista. Ben, sophie, steph and jim were all great in teaching and giving the adequate skills. Would highly recommend if you would like to become a barista.Shannon FeeneyShannon Feeney ★★★★★ Gives heaps of practical experience, staff was very helpful and friendly !!MS (MIMI)MS (MIMI) ★★★★★ Had a great time learning how to make coffee with Sophie, Ben, Steph and Jim.Matilda LilfordMatilda Lilford ★★★★★ Barista course was lots of fun with a lot of useful information!mike oxlongmike oxlong ★★★★★ amazing barista course.maddy mccmaddy mcc ★★★★★ Amazing I love serve it upAlessio TeohAlessio Teoh ★★★★★ Currently doing a CERT IV course in hospitality aka “The Full Serve”, my trainer Sophie is full of knowledge and knows exactly what she’s doing. She answers everyone’s questions with a positive learning attitude.strawberryangelduststrawberryangeldust ★★★★☆ Sophie is the best!!! Attending her class is so much funTuanky VoTuanky Vo ★★★★★ Excellent experience. 10/10. Sophie was the best teacher everKylie ShengKylie Sheng ★★★★★ everyone here is very nice and the course is very informative for learning how to make coffees and cocktailsKaysha MallinsonKaysha Mallinson ★★★★☆ Sophie is pretty swaggy as a teacher nglKatie DriffieldKatie Driffield ★★★★★ super cool team & great learning spacejs_loader