Amy has been working in Hospitality since she was 14 when her family opened a restaurant on Chapel Street.  Since then she has forged a career in hospitality management, consultancy and training. Amy has worked with large companies such as ACCOR hotel group, Village Cinemas (Gold Class) as well as many smaller restaurants and cafes. Amy started Serve It Up in 2011 because she wanted a training organisation that could specialise in Hospitality and do it well. She has written the majority of the training programs herself to ensure they work, are innovative, fun, skills based, quality driven and designed to get students jobs. 

Bridget started working in hospitality straight out of school as a way of making money to go travelling and found an industry that suited all her favourite things… food, wine, travel and people. After working in London for many years as a manager of a large restaurant/bar she returned to Melbourne and began managing fine dining restaurants such as The Venetian and Philippe Mouchel before spending the next 8 years working as a manager for the Lucas Group which included restaurants such as The Botanical, Pearl Restaurant, Chin Chin and Baby Pizzeria. After 20+ years in the industry, Bridget still loves food, wine, travel, people and now training the next group of hospitality professionals to take this journey.

Jim has worked in the hospitality industry for 19 years and has worked in many different hospitality sectors, including not only food, but also working with alcohol, predominantly with his favourite beverage, Beer! Beer has been a significant part of Jim's career, beginning as a Bar Manager at TGI Friday's for 6 years, before moving into an Assistant Manager role at a bottle shop. Jim later shifted his focus onto breweries, becoming a Brewery Assistant at 2 Brothers Brewery before landing a position at Moon Dog Brewery as an Assistant Brewer and Bar Supervisor. Finally, Jim worked as a Bar Supervisor at Grape and Grain Liquor Cellars with an extensive knowledge of beer, stocking over 500 beers at any given time (Talk about dedication to your craft!). Jim is a friendly, outgoing and enthusiastic trainer who cares thoroughly about his students and is always up for a chuckle (or a beer). 

Natasha is incredibly passionate about her career in the hospitality industry and demonstrates her extensive knowledge on the matter throughout her training. Natasha began her hospitality career in Hobart, Tasmania, learning the ropes of working at a multi-facet gaming hotel to then further move into a Food and Beverage Supervisor at two popular, waterfront venues in Hobart, Casablanca and Lisbon Wine Bar. In 07' Natasha moved to Melbourne and worked as General Manager and Venue Manager at specialty coffee cafes, including, Liar Liar, St Ali and The Premises. In 2015, Natasha became the Events Operations Manager at Monash Club, Monash University Clayton. Her role meant she was responsible for all food and beverage operation as well as event production, training and staff for corporate events. Natasha's passion for hospitality shines through her training and projects her enthusiasm onto her students.