Hear what our students have to say about their experience at Serve It Up
Serve It Up4.9★★★★★ Based on 192 reviews fromSee all reviews review us onEmily Nguyen ★★★★★ The teachers were super knowledgeable, kind and attentiveYi P ★★★★★ Enjoyed the Bar Ready Course I did. It was super accommodating, and the trainers were very encouraging and understanding. I enjoyed gaining new skills and learning new information. Would 100% recommend the courses at SIU to others.Natalia GeddesKula ★★★★★ Amazing staff and great course 😊 100% would recommend if looking to fresh up on your skills and moreImogen Jayne ★★★★★ I absolutely loved the coffee course!! It was super accommodating, as a neurodivergent person I felt very welcomed and encouraged by my trainers! I will recommend this course to any of my friends wanting to go into hospitalityAntonius Budi Susilo ★★★★★ Amazing coursee!Megha Ch ★★★★★ Amazing experience. Lot of fun and lot of learning . Everyone who trained me was supportive. Accomodative enviornment. Highly recommend.Ashley H ★☆☆☆☆ Went here to do some training in bartending. Was given a stupid enrolment form to complete that asked irrelevant ridiculous questions.You shouldn't have to answer maths questions to learn to pour drinks.Not accommodating for nerodivergent or people with specific learning issues is rubbish.Katie Driffield ★★★★★ super cool team & great learning spaceHuss ★★★★★ Very helpful staff and lots of informationCaroline Cassar ★★★★★ Highly recommended course excellent teaching and great experienceGrant K ★★★★★ One of the best experiences I have had while learning. All trainers and staff were extremely helpful and friendly. Would definitely recommend Serve It Up to anyone wanting to work in the hospitality industry.Zack ★★★★★ This is the right place to come if you want a good headstart in the hospitality industry. Trainers here are so nice and knowledgeable. Ben is absolutely a legend and Steph is super supportive and professional.Ula B ★★★★★ I took a job ready barista course with Ben and Steph, and I must say it was truly wonderful! Now I actually do feel job ready, as the amazing instructors took us through all the steps of working in a cafe environment. The atmosphere was fun and laid back, the whole experience was greatly informative. I recommend it with my whole heart!Andrew Rowan ★★★★★ I had an amazing experience working with serve it up the course was easy to understand and had incredible people teaching you the experience that they've gained over their time working the industry. I believe that it's worth investing time into them if you wish to have a better being introduced into hospitality.karim sroor ★★★★★ Thanks to the amazing instructors steph & ben . The course was very useful and packed with hands-on training and advice from these two industry expertsShaye Ludlow ★★★★★ Doris To ★★★★★ Ben and Steph are amazing. They are knowledgeable and experienced. Demonstration in class is clear and easy to understand. I enjoyed the SIU course very much. So much joy!!! Highly recommend 👍🏻Tien Vu ★★★★★ Ashley W ★★★★★ Amazing experience with the energetic and vibrant instructors at Serve It Up in West Melbourne. Had a lot of fun and learnt so much during the 3-day Coffee Course.Kiranjit Kaur ★★★★★ Nice teacher and supportive help full explain everythingbihye // ★★★★★ Jason Kelly ★★★★☆ I did my espresso coffee, infection control and RSA with SIU. They were thorough, informative, experienced and the coffee course involved plenty of actual practice with the machines, using a pretty nice blend and actual milk and alternative milks, so if you’re into coffee you can pretty much drink unlimited amounts throughout the day. 🤪 They also gave out free lunch, but there’s a cafe downstairs if you’re still hungry. Enjoyed my 5 days there and I’d def recommend the training, although it took a few weeks for them to send the certificate afterwards.Julia Tan ★★★★★ I recently completed a 4-day barista course (Coffee + Job-Ready Ticket) and I couldn't be happier with the experience!The instructors, Steph A, Tash, Sophie, and Steph R, were absolutely phenomenal. Each one brought their own unique expertise and shared their knowledge down to the simplest details, making the learning process both comprehensive and enjoyable.From the fundamentals of coffee-making to advanced techniques, they covered everything with clarity and patience. Their passion for good coffee, hospitality, customer service and dedication to teaching were truly inspiring. The practical, hands-on approach of the course provided us with invaluable job-ready skills and boosted our confidence in pursuing careers in the coffee/hospitality industry.The course not only equipped us with the technical know-how but also gave us the right push to continue learning and growing in this field. I highly recommend this course to anyone interested in learning the ways of espresso-making, customer service, food handling and safety with infection control guidance. It's a perfect blend of theory and practice, guided by exceptional instructors who genuinely care about your progress and success. 😊Daisy's Adventures ★★★★★ Great location, close to the north Melbourne train stationGreat facility and amazing peopleMatii Akawaq ★★★★★ WAS AMAZING I LOVED IT!!!!!Lachlan Hill ★★★★★ Great courseJames was such an amazing instructor!I will definitely be back whenever I need to complete any other course.Benjamin Dobson ★★★★★ Catherine AL Koh ★★★★★ When I started the Barista Course, I had very limited knowledge about coffee. The Course trainers were very knowledgeable, exciting and patient. They taught us how to make 10 different coffees, coffee art, 3 various types of chai, and different cold coffee amongst other topics by 4th Day. I learnt so much about everything you will need to know about being a good barista and become job ready. Thank you. 💖Me Me ★★★★★ I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.Caleb (Caleb Whittaker) ★★★★★ Really thorough and experienced teachers - could not ask for a better introductionAyesha Rege ★★★★★ I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.Sharvani Mehrish ★★★★★ Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!Owen Hall ★★★★★ Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!Angelique Iviiti ★★★★★ Recommended 100% was trained by Steph.R and Steph amazing thank you sooo muchOlivia Ambrose ★★★★★ I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!sean hughes ★★★★★ The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.Bryan Jr Unabia ★★★★★ Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.Lara Torre ★★★★★ ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂Kaitlin Topliff ★★★★★ Ben is such a legend, really good coffee and really engaging class!!TIM ARANDA ★★★★★ Jack Johnson ★★★★★ Z ★★★★☆ Good class and nice LunchMight Gai ★★★★★ It was a good experience got to make a lot of coffeesJosh Hill ★★★★★ Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.Cha La ★★★★★ jim was grateCorbin Livingstone ★★★★★ Jim was great, Steph was better and Sophie was the best. Would recommend.elara yau ★★★★★ Hugo Marshall ★★★★★ Bar course was great. Steph, sophie and jim were terrific. Highly recomendMark Taylor ★★★★★ James Giasoumi ★★★★★ This was such an amazing experience. We took the short 4 day coffee course and had such a pleasant experience. Sophie and Steph were such great teachers and we learned so much. Also Steph R. Looks like Arianna Grande!!!
