RSA COURSES
RESPONSIBLE SERVICE OF ALCOHOL

RSA Training & Certificate Melbourne | Online RSA Victoria

Course Details

Serve It Up is approved to deliver the Victorian Responsible Service of Alcohol (RSA) certificate. Our industry experts make this the best RSA course in Melbourne, with the option of online delivery or a face-to-face class we cater for anyone. Our RSA courses are offered every week and after completing your RSA certificate you may wish to undertake further hospitality courses with Serve It Up.

You will need to refresh your RSA certificate every 3 years for free with the Liquor Commission Victoria. 

Course 

Victorian RSA Certificate 

SITHFAB021 Provide responsible service of alcohol 

Fees

Fee for Service | $65 

Duration

6 hours

Delivery Options

  • Classroom 
  • Virtual (Live Zoom)
  • Click enrol now for next class dates 

 The Responsible Service of Alcohol Certificate is a necessity for anyone looking to work in restaurants or bars serving alcohol. A RSA in Melbourne offers you the skills you need to serve alcohol in a responsible fashion, and to provide an environment within an establishment that is safe and enjoyable for every patron.

The RSA course teaches you about the dangers of alcohol, and methods you can use to identify patrons who are intoxicated. It will help you to safely and responsibly execute your new job in hospitality.

Job Opportunities

We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.

 

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    Course Structure

    This course covers the unit SITHFAB021 Provide responsible service of alcohol and the official RSA certificate you need to work in a licensed venue in Victoria, issued by Liquor Control Victoria (LCV). 

    LCV Training

    The course includes:

    • The law, fines, demerit points and star rating
    • Facts about alcohol
    • Strategies to refuse service
    • Good serving practices
    • How to promote/advertise legally
    • Unacceptable service practices

     

    Assessment which includes:

    • Online – 20 questions multiple choice test
    • Online – Short answer questions 
    • Scenarios
    • Oral Questions

    Online: Your trainer will call you after the session to conduct scenarios and oral questions.

     

     

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      Where Our Students Have Gone To Work

      Our nationally accredited Hospitality courses are available to everyone in Melbourne and surrounds. Here are a few suburbs to name a few where some of our students have come from:

      WHAT PEOPLE SAY ABOUT SERVE IT UP

      Serve It Up was amazing I’ve learnt a lot from Jim and Stephanie 😊❤️
      It was awesome Steph was amazing down to earth made learning easy
      The teachers were super knowledgeable, kind and attentive
      Enjoyed the Bar Ready Course I did. It was super accommodating, and the trainers were very encouraging and understanding. I enjoyed gaining new skills and learning new information. Would 100% recommend the courses at SIU to others.
      Amazing staff and great course 😊 100% would recommend if looking to fresh up on your skills and more
      I absolutely loved the coffee course!! It was super accommodating, as a neurodivergent person I felt very welcomed and encouraged by my trainers! I will recommend this course to any of my friends wanting to go into hospitality
      Amazing coursee!
      Amazing experience. Lot of fun and lot of learning . Everyone who trained me was supportive. Accomodative enviornment. Highly recommend.
      Went here to do some training in bartending. Was given a stupid enrolment form to complete that asked irrelevant ridiculous questions.
      You shouldn't have to answer maths questions to learn to pour drinks.
      Not accommodating for nerodivergent or people with specific learning issues is rubbish.
      super cool team & great learning space
      Very helpful staff and lots of information
      Highly recommended course excellent teaching and great experience
      One of the best experiences I have had while learning. All trainers and staff were extremely helpful and friendly. Would definitely recommend Serve It Up to anyone wanting to work in the hospitality industry.
      This is the right place to come if you want a good headstart in the hospitality industry. Trainers here are so nice and knowledgeable. Ben is absolutely a legend and Steph is super supportive and professional.
      I took a job ready barista course with Ben and Steph, and I must say it was truly wonderful! Now I actually do feel job ready, as the amazing instructors took us through all the steps of working in a cafe environment. The atmosphere was fun and laid back, the whole experience was greatly informative. I recommend it with my whole heart!
      I had an amazing experience working with serve it up the course was easy to understand and had incredible people teaching you the experience that they've gained over their time working the industry. I believe that it's worth investing time into them if you wish to have a better being introduced into hospitality.
      Thanks to the amazing instructors steph & ben . The course was very useful and packed with hands-on training and advice from these two industry experts
      Ben and Steph are amazing. They are knowledgeable and experienced. Demonstration in class is clear and easy to understand. I enjoyed the SIU course very much. So much joy!!! Highly recommend 👍🏻
      Amazing experience with the energetic and vibrant instructors at Serve It Up in West Melbourne. Had a lot of fun and learnt so much during the 3-day Coffee Course.
      Nice teacher and supportive help full explain everything
      I did my espresso coffee, infection control and RSA with SIU. They were thorough, informative, experienced and the coffee course involved plenty of actual practice with the machines, using a pretty nice blend and actual milk and alternative milks, so if you’re into coffee you can pretty much drink unlimited amounts throughout the day. 🤪 They also gave out free lunch, but there’s a cafe downstairs if you’re still hungry. Enjoyed my 5 days there and I’d def recommend the training, although it took a few weeks for them to send the certificate afterwards.
      I recently completed a 4-day barista course (Coffee + Job-Ready Ticket) and I couldn't be happier with the experience!

      The instructors, Steph A, Tash, Sophie, and Steph R, were absolutely phenomenal. Each one brought their own unique expertise and shared their knowledge down to the simplest details, making the learning process both comprehensive and enjoyable.

      From the fundamentals of coffee-making to advanced techniques, they covered everything with clarity and patience. Their passion for good coffee, hospitality, customer service and dedication to teaching were truly inspiring. The practical, hands-on approach of the course provided us with invaluable job-ready skills and boosted our confidence in pursuing careers in the coffee/hospitality industry.

      The course not only equipped us with the technical know-how but also gave us the right push to continue learning and growing in this field. I highly recommend this course to anyone interested in learning the ways of espresso-making, customer service, food handling and safety with infection control guidance. It's a perfect blend of theory and practice, guided by exceptional instructors who genuinely care about your progress and success. 😊
      Great location, close to the north Melbourne train station
      Great facility and amazing people
      WAS AMAZING I LOVED IT!!!!!
      Great course
      James was such an amazing instructor!
      I will definitely be back whenever I need to complete any other course.
      When I started the Barista Course, I had very limited knowledge about coffee. The Course trainers were very knowledgeable, exciting and patient. They taught us how to make 10 different coffees, coffee art, 3 various types of chai, and different cold coffee amongst other topics by 4th Day. I learnt so much about everything you will need to know about being a good barista and become job ready. Thank you. 💖
      I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.
      Really thorough and experienced teachers - could not ask for a better introduction
      I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.
      Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!
      Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!
      Recommended 100% was trained by Steph.R and Steph amazing thank you sooo much
      I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!
      The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.
      Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.
      ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂
      Ben is such a legend, really good coffee and really engaging class!!
      Good class and nice Lunch
      It was a good experience got to make a lot of coffees
      Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.
      jim was grate
      Jim was great, Steph was better and Sophie was the best. Would recommend.
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