RSA COURSE

Essendon

RSA Course Essendon

LCV Training

Serve It Up delivers the Responsible Service of Alcohol / RSA course virtually and at our campus. Our Virtual classes are suitable if you live in Essendon and cannot travel to West Melbourne. Our RSA courses run for 6 hours and are either delivered online/Virtual or in our state-of-the-art hospitality training rooms located in West Melbourne, a 400-meter walk from North Melbourne Station. Upon completion of the RSA course, you will receive your Victoria RSA certificate. This RSA certificate is specific to Victoria. All the staff serving alcohol in a licenced premises are required to hold their RSA certificate for Essendon approved by Liquor Control Victoria (LCV).

The RSA training covers:

  1. The dangers of alcohol
  2. Methods you can use to identify patrons who are intoxicated
  3. Tactics on how to refuse service to intoxicated patrons
  4. Understanding the legal ramifications and fines for inappropriate service and marketing practices
  5. How to execute your new job safely and responsibly in the hospitality industry

On completion of our RSA course forEssendon, you will get:

  1. Victorian RSA Certificate
  2. Statement of Attainment for the unit of competency: SITHFAB021 – Provide Responsible Service of Alcohol
  3. Access to further hospitality short courses and full qualifications at Serve It Up

Once you have completed the initial Victorian RSA course through Serve It Up, an approved Liquor Control Victoria registered training organisation (RTO), you must complete a FREE online refresher course every three (3) years.

A person under the age of 18 can complete an approved RSA training course but must wait until they turn 18 to use it.

Government Funding

This training is delivered with Victorian and Commonwealth Government funding. The course fees/costs depend upon eligibility for a Government subsidy, via the Skills First Funding Program.  Using a funded place can affect your access to future funding. If you are not eligible for funding the course fees will be the “Fee for Service” rate.

Detailed fees and funding information can be found here.

Where Our Students Have Gone To Work

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    WHAT PEOPLE SAY ABOUT SERVE IT UP

    Serve It Up was amazing I’ve learnt a lot from Jim and Stephanie 😊❤️
    It was awesome Steph was amazing down to earth made learning easy
    The teachers were super knowledgeable, kind and attentive
    Enjoyed the Bar Ready Course I did. It was super accommodating, and the trainers were very encouraging and understanding. I enjoyed gaining new skills and learning new information. Would 100% recommend the courses at SIU to others.
    Amazing staff and great course 😊 100% would recommend if looking to fresh up on your skills and more
    I absolutely loved the coffee course!! It was super accommodating, as a neurodivergent person I felt very welcomed and encouraged by my trainers! I will recommend this course to any of my friends wanting to go into hospitality
    Amazing coursee!
    Amazing experience. Lot of fun and lot of learning . Everyone who trained me was supportive. Accomodative enviornment. Highly recommend.
    Went here to do some training in bartending. Was given a stupid enrolment form to complete that asked irrelevant ridiculous questions.
    You shouldn't have to answer maths questions to learn to pour drinks.
    Not accommodating for nerodivergent or people with specific learning issues is rubbish.
    super cool team & great learning space
    Very helpful staff and lots of information
    Highly recommended course excellent teaching and great experience
    One of the best experiences I have had while learning. All trainers and staff were extremely helpful and friendly. Would definitely recommend Serve It Up to anyone wanting to work in the hospitality industry.
    This is the right place to come if you want a good headstart in the hospitality industry. Trainers here are so nice and knowledgeable. Ben is absolutely a legend and Steph is super supportive and professional.
    I took a job ready barista course with Ben and Steph, and I must say it was truly wonderful! Now I actually do feel job ready, as the amazing instructors took us through all the steps of working in a cafe environment. The atmosphere was fun and laid back, the whole experience was greatly informative. I recommend it with my whole heart!
    I had an amazing experience working with serve it up the course was easy to understand and had incredible people teaching you the experience that they've gained over their time working the industry. I believe that it's worth investing time into them if you wish to have a better being introduced into hospitality.
    Thanks to the amazing instructors steph & ben . The course was very useful and packed with hands-on training and advice from these two industry experts
    Ben and Steph are amazing. They are knowledgeable and experienced. Demonstration in class is clear and easy to understand. I enjoyed the SIU course very much. So much joy!!! Highly recommend 👍🏻
    Amazing experience with the energetic and vibrant instructors at Serve It Up in West Melbourne. Had a lot of fun and learnt so much during the 3-day Coffee Course.
    Nice teacher and supportive help full explain everything
    I did my espresso coffee, infection control and RSA with SIU. They were thorough, informative, experienced and the coffee course involved plenty of actual practice with the machines, using a pretty nice blend and actual milk and alternative milks, so if you’re into coffee you can pretty much drink unlimited amounts throughout the day. 🤪 They also gave out free lunch, but there’s a cafe downstairs if you’re still hungry. Enjoyed my 5 days there and I’d def recommend the training, although it took a few weeks for them to send the certificate afterwards.
    I recently completed a 4-day barista course (Coffee + Job-Ready Ticket) and I couldn't be happier with the experience!

    The instructors, Steph A, Tash, Sophie, and Steph R, were absolutely phenomenal. Each one brought their own unique expertise and shared their knowledge down to the simplest details, making the learning process both comprehensive and enjoyable.

    From the fundamentals of coffee-making to advanced techniques, they covered everything with clarity and patience. Their passion for good coffee, hospitality, customer service and dedication to teaching were truly inspiring. The practical, hands-on approach of the course provided us with invaluable job-ready skills and boosted our confidence in pursuing careers in the coffee/hospitality industry.

    The course not only equipped us with the technical know-how but also gave us the right push to continue learning and growing in this field. I highly recommend this course to anyone interested in learning the ways of espresso-making, customer service, food handling and safety with infection control guidance. It's a perfect blend of theory and practice, guided by exceptional instructors who genuinely care about your progress and success. 😊
    Great location, close to the north Melbourne train station
    Great facility and amazing people
    WAS AMAZING I LOVED IT!!!!!
    Great course
    James was such an amazing instructor!
    I will definitely be back whenever I need to complete any other course.
    When I started the Barista Course, I had very limited knowledge about coffee. The Course trainers were very knowledgeable, exciting and patient. They taught us how to make 10 different coffees, coffee art, 3 various types of chai, and different cold coffee amongst other topics by 4th Day. I learnt so much about everything you will need to know about being a good barista and become job ready. Thank you. 💖
    I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.
    Really thorough and experienced teachers - could not ask for a better introduction
    I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.
    Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!
    Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!
    Recommended 100% was trained by Steph.R and Steph amazing thank you sooo much
    I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!
    The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.
    Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.
    ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂
    Ben is such a legend, really good coffee and really engaging class!!
    Good class and nice Lunch
    It was a good experience got to make a lot of coffees
    Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.
    jim was grate
    Jim was great, Steph was better and Sophie was the best. Would recommend.
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