CERTIFICATE IV HOSPITALITY
| Certificate IV Government Funded Courses |
Course Details
Course
SIT40416
Certificate IV Hospitality
Fees
Government Funded | $0
Non Funded | $2000
Location
39/617-643 Spencer Street
West Melbourne, 3003
Delivery Options
- Intensive
- Blended
- Extended
This course will teach you the skills required to get work in hospitality, plus the skills and knowledge you need to accelerate your career and be promoted to supervisory positions.
The key topics we focus on are; bar, cocktail making, coffee making, food and beverage service, sales and presentations, venue operations, leading a team & coaching others.
Job Opportunities
We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.
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Delivery Methods
- 2 weeks full-time classes
- Online assessments (using canvas our online learning management system LMS
- 36 x service periods in a workplace or simulated experience at our school and cafe
- Final skills review post work experience
- Self paced learning
Average duration 3-8 months.
* Please note that during lockdown, classes my be postponed or made up during Zoom.
- 7 practical classes (4-5 hours held weekly)
- Online learning & recorded zoom theory sessions
- Online assessments (using canvas our online learning management system LMS
- 36 x service periods in a workplace or simulated experience at our school and cafe
- Self paced learning
- 3 reflection sessions
Average duration 3-7 months.
* Please note that during lockdown, classes my be postponed or made up during Zoom.
- 14 practical and theory classes (4-5 hours held weekly)
- Online assessments (using canvas our online learning management system LMS
- 36 x service periods in a workplace or simulated experience at our school and cafe
- Self paced learning and work experience
Average duration 7-10 months.
* Please note that during lockdown, classes my be postponed or made up during Zoom.
Course Structure
To receive this qualification you must complete the 21 units – nine core and 12 elective units.
All elective units have been selected by Serve It Up to give you the most up to date and relevant skills.
9 core units of competency
BSBDIV501 Manage diversity in the workplace
SITHIND004 Work effectively in hospitality service
SITXCCS007 Enhance the customer service experience
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXHRM001 Coach others in job skills
SITXMGT001 Monitor work operations
SITXWHS003 Implement and monitor work health and safety practices
SITXHRM003 Lead and manage people
12 elective units of competency
SITXFSA001 Use hygienic practices for food safety
SITHFAB002 Provide responsible service of alcohol
SITHFAB014 Provide table service of food and beverage
SITHFAB007 Serve food and beverage
SITHFAB003 Operate a bar
SITHFAB010 Prepare and serve cocktails
SITHFAB005 Prepare and serve espresso coffee
SITHFAB001 Clean and tidy bar areas
SITXFIN001 Process financial transactions
SIRXPDK001 Advise on product s and services
SITHFAB004 Prepare and serve non-alcoholic beverages
BSBCMM401 Make a presentation
Face-to-Face and Blended also include:
BSBWRT401 Write complex documents
Government Funding
This training is delivered with Victorian and Commonwealth Government funding. The course fees/costs depend upon eligibility for a Government subsidy, via the Skills First Funding Program. Using a funded place can affect your access to future funding. If you are not eligible for funding the course fees will be the “Fee for Service” rate.
Detailed fees and funding information can be found here.
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Where Our Students Have Gone To Work
Andy, Steph a , Bridget, Steph m and more where all really good to work with they made it so I really enjoyed coming to class. All the staff here are awesome! And I got a job from Steph m!
She was such a big help with everything! Made everything less stressful and was always around to help I couldn’t thank her enough! All and all I couldn’t recommend serve it up enough!”
“I just want to say thank you for all your teaching and support during my time at Serve It Up. I am very grateful for all the Sim Services and definitely the opportunity to work in the cafe. It definitely gave me a glance at how life would be on my feet for more than 4 hours. I really do appreciate it and all the lessons I learned the way.”
“I wanted to say a huge thank you for being so supportive and a wonderful trainer, I really enjoyed our classes and it got me an amazing job!”