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RSA COURSES
RESPONSIBLE SERVICE OF ALCOHOL

RSA Training & Certificate Melbourne | Online RSA Victoria

Course Details

Serve It Up is approved to deliver the Victorian Responsible Service of Alcohol (RSA) certificate. Our industry experts make this the best RSA course in Melbourne, with the option of online delivery or a face-to-face class we cater for anyone. Our RSA courses are offered every week and after completing your RSA certificate you may wish to undertake further hospitality courses with Serve It Up.

You will need to refresh your RSA certificate every 3 years for free with the Liquor Commission Victoria. 

Course 

SITSS00071 Responsible Service of Alcohol Skill Set

SITHFAB021 Provide responsible service of alcohol 

Fees

Fee for Service | $60 

Duration

6 hours

Delivery Options

  • Classroom 
  • Online
  • Click enrol now for next class dates 

Choose your RSA Pathway!

Upskill to a Bar or Coffee Job Ready course and get your RSA for Free. Click “Job Ready Course” to find our more.

If you just want your RSA directly into the next available click “I just want my RSA”

I Just Want My RSA
Job Ready Course

 The Responsible Service of Alcohol Certificate is a necessity for anyone looking to work in restaurants or bars serving alcohol. A RSA in Melbourne offers you the skills you need to serve alcohol in a responsible fashion, and to provide an environment within an establishment that is safe and enjoyable for every patron.

The RSA course teaches you about the dangers of alcohol, and methods you can use to identify patrons who are intoxicated. It will help you to safely and responsibly execute your new job in hospitality.

Job Opportunities

We work with a number of large employers that recruit directly from our current classes and from our graduate’s list. We hold private simulation sessions where employers will come and observe your skills, conduct interviews, and many students will be offered a job immediately. For more information on how we help you find work view our jobs page.

 

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Course Structure

This course covers the unit SITHFAB021 Provide responsible service of alcohol and the official RSA certificate you need to work in a licensed venue in Victoria, issued by Liquor Control Victoria (LCV). 

The course includes:

  • The law, fines, demerit points and star rating
  • Facts about alcohol
  • Strategies to refuse service
  • Good serving practices
  • How to promote/advertise legally
  • Unacceptable service practices

 

Assessment which includes:

  • Online – 20 questions multiple choice test
  • Online – Short answer questions 
  • Scenarios
  • Oral Questions

Online: Your trainer will call you after the session to conduct scenarios and oral questions.

 

 

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Where Our Students Have Gone To Work

Our nationally accredited Hospitality courses are available to everyone in Melbourne and surrounds. Here are a few suburbs to name a few where some of our students have come from:

Melbourne
St Albans
Port Melbourne
Essendon
Glenroy

Craigieburn
Tarneit
Point Cook
Pascoe Vale​
Broadmeadows

Carlton
St Kilda
Reservoir
Williamstown
Footscray

Richmond
South Melbourne
Roxburgh Park
Sunshine

WHAT PEOPLE SAY ABOUT SERVE IT UP

Serve It UpServe It Up4.9★★★★★ Based on 169 reviews fromSee all reviews review us onMe MeMe Me ★★★★★ I had so much fun with the Serve it Up crew! They taught me so much about hospitality, customer service, coffee making, cleaning and infection control! Steph R. was a great trainer, she was so nice and was happy to get in and help whenever we needed it which I personally needed and she was just great.Caleb (Caleb Whittaker)Caleb (Caleb Whittaker) ★★★★★ Really thorough and experienced teachers - could not ask for a better introductionAyesha RegeAyesha Rege ★★★★★ I did a 4-day barista course and had the absolute best experience. The trainers were so incredibly knowledgeable, helpful, and friendly and I learnt so much not just about making coffee, but customer service, and infection control. The course really set me up for the highs and lows of the hospitality industry and I’m beyond grateful that I got to learn all these skills. Would highly recommend studying here.Sharvani MehrishSharvani Mehrish ★★★★★ Great session and learning environment. Well done Steph R, Steph, Sophie, James n Ben!!! Loved the course and all the tips of the trade highly recommend SIU!!Owen HallOwen Hall ★★★★★ Did barista course! friendly teachers, quick but very comprehensive experience, I learnt a lot about making coffee!Angelique IviitiAngelique Iviiti ★★★★★ Recommended 100% was trained by Steph.R and Steph amazing thank you sooo muchOlivia AmbroseOlivia Ambrose ★★★★★ I am 3/4 through a barista course at Serve it Up, and I am loving it! It's a great course and I am learning heaps. Ben is the trainer on my course, and he is awesome and very knowledgeable. He is also really engaging and fun, and I am genuinely enjoying every day I come in for this course. Highly recommend!!sean hughessean hughes ★★★★★ The Coffee course I thought would be very difficult but Ben made the processe very easy understands and help me improve milk to froth ratio. would Diffenetly do it again as long Ben is taking the class.Bryan Jr UnabiaBryan Jr Unabia ★★★★★ Ben is an amazing instructor. His teaching is engaging and he really knows his stuff. The course is made more enjoyable and easy with him.Lara TorreLara Torre ★★★★★ ben made this course super engaging and fun, was not bored during this course and had a lot of fun 🙂Kaitlin TopliffKaitlin Topliff ★★★★★ Ben is such a legend, really good coffee and really engaging class!!TIM ARANDATIM ARANDA ★★★★★ Jack JohnsonJack Johnson ★★★★★ ZZ ★★★★☆ Good class and nice LunchMight GaiMight Gai ★★★★★ It was a good experience got to make a lot of coffeesJosh HillJosh Hill ★★★★★ Did a bar course there recently. Great experience; Jim Sophie and Steph are all great instructors. Would recommend if you're looking for somewhere to get trained.Cha LaCha La ★★★★★ jim was grateCorbin LivingstoneCorbin Livingstone ★★★★★ Jim was great, Steph was better and Sophie was the best. Would recommend.elara yauelara yau ★★★★★ Hugo MarshallHugo Marshall ★★★★★ Bar course was great. Steph, sophie and jim were terrific. Highly recomendKevin GeorgeKevin George ★★★★★ Soph, Jim and Steph were all great for 3 days I was with them. I definitely recommend!Mark TaylorMark Taylor ★★★★★ James GiasoumiJames Giasoumi ★★★★★ This was such an amazing experience. We took the short 4 day coffee course and had such a pleasant experience. Sophie and Steph were such great teachers and we learned so much. Also Steph R. Looks like Arianna Grande!!!Emilie KuhnellEmilie Kuhnell ★★★★★ Sophie, Lynn and Steph R are amazing teachers, this course is fun, and the teachers are super helpful and are receptive to questions and asking for assistance with making your drinks and the theory workDeadringer 15Deadringer 15 ★★★★★ The coffee course was amazing and very insight few. Sophie and Steph.R were awesome teachersJonathan MuscatJonathan Muscat ★★★★★ Sophie and Steph R are amazing very knowledgeable and very helpful with the class workThe only thing I would suggest is more teachers so when the students need help they are enough teachers to go around and smaller classesTishani G GrioliTishani G Grioli ★★★★★ Serve it up offers an excellent range of courses , the trainers are all fantastic and are so accomodating to accessibility needs.Teng TeeTeng Tee ★★★★★ Did the Coffee Job Ready course. Thanking the trainers Sophie & Steph R for all your guidance & encouragement. I learnt a lot & had fun doing it. Thanks again....Ray PattawattanayothinRay Pattawattanayothin ★★★★★ Sophie and StephR are rock. They have knowledge and passion with what they do! Fun! 😀🥳Li in MelbourneLi in Melbourne ★★★★★ Took the Coffee Job Ready 4 day course at Serve It Up. Sophie and Steph R were excellent! So patient with the group and made the few days of learning everything about coffee very fun! Thanks!Tyrone PalmerTyrone Palmer ★★★★☆ Sophie and Steph R were very informative and patient throughout the course. Making it easy and fun to learn!Shanthi NadarajaShanthi Nadaraja ★★★★★ Kaye TangKaye Tang ★★★★★ Fantastic staff and a great place to learn hospitality. They were very helpful, I'm over 55 and I learned a lot. They included lunch, which delicious. A great location, only a couple of blocks away from North Melbourne train station, making it easy to get there. Thanks to everyone who works there.Charlotte SimcicCharlotte Simcic ★★★★★ I did the coffee 4day courseIt was the best thing I ever did if your look for a course with coffee go hereThe staff there were wonderful at teaching the classes and they were good at explaining on what to doThank you for everythingPS Sophie if your reading this is a shout out to you the best teacher ever and hope to see you again in the futureLouis MurdochLouis Murdoch ★★★★★ I did Serve It Up's Barista course and it was great! Was very clear and organised and I feel pretty confident in making Coffees after the four days. Both Sophies and Ben were great teachers, super friendly and engagingfaisal ahmedfaisal ahmed ★★★★★ Save It Up is an excellent organization for a barista course. The teaching skills of Sophie, Ben, and Stuff are of a high standard, which provides confidence to students to work professionally.Ann KavinAnn Kavin ★★★★★ Thank you to all the staff & the teachers, they are friendly and helpful.Erin WilliamsErin Williams ★★★★★ Great experience, all of the instructors were so lovely and so helpful! the course was also very thorough and well designed.CharlieCharlie ★★★★★ Serve it up is an excellent school. I've been doing the barista course available and all of the trainers were excellent in teaching me the basic skills for being a barista. Ben, sophie, steph and jim were all great in teaching and giving the adequate skills. Would highly recommend if you would like to become a barista.Shannon FeeneyShannon Feeney ★★★★★ Gives heaps of practical experience, staff was very helpful and friendly !!MS (MIMI)MS (MIMI) ★★★★★ Had a great time learning how to make coffee with Sophie, Ben, Steph and Jim.Matilda LilfordMatilda Lilford ★★★★★ Barista course was lots of fun with a lot of useful information!mike oxlongmike oxlong ★★★★★ amazing barista course.maddy mccmaddy mcc ★★★★★ Amazing I love serve it upAlessio TeohAlessio Teoh ★★★★★ Currently doing a CERT IV course in hospitality aka “The Full Serve”, my trainer Sophie is full of knowledge and knows exactly what she’s doing. She answers everyone’s questions with a positive learning attitude.strawberryangelduststrawberryangeldust ★★★★☆ Sophie is the best!!! Attending her class is so much funTuanky VoTuanky Vo ★★★★★ Excellent experience. 10/10. Sophie was the best teacher everKylie ShengKylie Sheng ★★★★★ everyone here is very nice and the course is very informative for learning how to make coffees and cocktailsKaysha MallinsonKaysha Mallinson ★★★★☆ Sophie is pretty swaggy as a teacher nglKatie DriffieldKatie Driffield ★★★★★ super cool team & great learning spacejs_loader